# Verkada May 2026 Product Update: Third-Gen Bullet Cameras, AI Deterrence Expansion, AC43 Controllers & More May 11, 2026·Blue Cap IT Verkada’s May 2026 product update lands with general availability on May 14, bringing a brand-new generation of bullet cameras, expanded AI capabilities, next-generation access controllers, and a slate of refinements across Command, Intercoms, Workplace, and Connectivity. Here’s everything that’s new. ## Cameras: A New Generation of Bullet Cameras ### Third-Generation Bullet Cameras The headline hardware release is the **third-generation Verkada bullet cameras**, redesigned from the ground up with advanced on-camera analytics, improved image quality, streamlined installation, and new optional attachments for site-specific deployments. If you’ve been considering an outdoor camera refresh, this is the line to evaluate. ### Inactivity Detection A new **inactivity detection** capability fires alerts when people or vehicle activity is _not_ observed over a specified time window — useful for staffing gaps, abandoned equipment monitoring, and after-hours coverage verification. ### Mobile Improvements - **Redesigned video player on mobile** with touch-based controls _(Available May 26)_. - **Favorite Sites** feature in the Command mobile app for one-tap navigation to your most-watched cameras. - Ability to **update IP addresses for existing Command Connector channels** without full reconfiguration. ## Alarms: AI Deterrence Expands to Third-Party Cameras ### AI Deterrence on Any Camera The big news for alarms is that **AI-powered deterrence** — the human-like voice warnings that respond intelligently to detected threats — now works on **third-party cameras through Command Connector**. If you’ve kept legacy cameras connected to Verkada, you can now layer AI deterrence on top of them without replacing hardware. ### Vehicle Line Crossing & Advanced Triggers **Vehicle line-crossing triggers** can now activate alarms when vehicles cross digital lines in specified directions — ideal for parking lots, restricted driveways, and loading dock monitoring. Combined with **loitering** triggers, these advanced detections are now also supported on third-party cameras via Command Connector. ### Alarm Management Refinements - **Alarm event reports** with filtering by time, location, device type, and dispatch status. - **Temporary muting** of specific sensors or cameras without disarming the full system. - **Natural language schedule setup** for arm/disarm scheduling — describe the schedule in plain English and Command builds it. ## Access Control: New Controllers, Smarter Mobile, Emergency Workflows ### AC43 & AC43-G Four-Door Controllers The new **AC43 and AC43-G** four-door controllers feature redesigned circuitry, **LTE backup** for cellular failover, and next-generation battery technology — a meaningful step up for multi-door deployments and sites where wired backhaul reliability is a concern. ### EV3 Multi-Technology Card The **ACC-AC-EV3-MT-1 EV3 Multi-Technology Card** combines encrypted and proximity credential technologies in a single card — easier transition for sites migrating from legacy prox systems. ### Emergency Response Built In Verkada now includes **emergency scenario functionality based on the Standard Response Protocol** developed by the “I Love U Guys” Foundation — the framework widely used in K-12 education. This brings standardized lockdown, evacuation, and shelter-in-place workflows directly into Command. ### Wireless Lock Enhancements - **Disconnection alerts** for wireless locks. - **Static cache** for local credential storage and offline access when wireless connectivity drops. - **Custom polling frequencies** (adjustable from the default 10-second interval) for battery optimization. ### Other Access Control Updates - **Credential modification webhook** for syncing changes to third-party systems. - New **Visitor Access page** for managing temporary door access. - **Directory-scoped badge templating** with delegated permissions. - **AF64 Access Station Pro** is now generally available for purchase. ## Intercom: Privacy Controls & Zoom Integration - **Privacy controls** allow disabling continuous streaming outside active calls, plus configurable audio retention. - **Zoom Phone Interop certification** achieved — Verkada intercoms can now route calls into Zoom-based phone systems. - **Refreshed Command web calling interface** with improved layouts and clearer transcripts. - **HEVC support** delivers higher video resolution and sharper digital zoom without increased bandwidth requirements. ## Command Platform: AI-Powered Search & Better Permissions - **Audit log natural language search** — use plain language to filter and find audit events _(Available end of May)_. - **Unified user and group pages** for centralized permission tracking and assignment. - **Custom site roles** for granular Video Security and Workplace permissions _(Available end of May)_. ## Workplace: Healthcare Workflows & Document Signing - **Signed document fields** in Verkada Guest let visitors fill in PDF information as part of check-in. - **Global approved lists** for centralized multi-site visitor management. - **Visitor activity reports** with CSV export. - **Healthcare-specific updates** including separate workflows for adults and minors, custom questionnaires, integrated document signing, and **Face Match against internal deny lists**. - **Receptionist-assisted check-in** — front desk staff can run visitor workflows directly from a computer. ## Connectivity - **Point-to-point support** on **GW31-E Outdoor Wi-Fi Gateways**, allowing them to serve as wireless access points in addition to backhaul. --- ## Tired of Managing the Network Underneath All This Technology? The Verkada platform — and every other modern business tool — only works as well as the network underneath it. As your camera count grows, your access controllers multiply, your team adds Wi-Fi 7 devices, and your cloud apps demand more bandwidth, the network has to keep up. Most businesses end up patching together switches from one vendor, Wi-Fi from another, a firewall from a third, and an ISP relationship that nobody actively manages. There’s a simpler way. Blue Cap IT delivers your entire enterprise network as a single monthly subscription through our [**Meter**](/content/meter/index.html) partnership — [**Network as a Service**](/content/naas/index.html) (NaaS): - **One predictable monthly cost** instead of unpredictable capital expenses for switches, access points, firewalls, and cellular gateways. - **Wi-Fi 7 access points, PoE++ switches, enterprise firewalls, and 5G failover** all included. - **Automatic upgrades and refreshes** — when hardware ages out, we swap it without a new purchase order. - **24/7 monitoring and management, so your team never has to babysit the network**. - **Full ISP relationship management** — we negotiate carrier contracts, coordinate installs and renewals, and act as your single point of contact for outages, so your network has one accountable owner from cable to cloud. - **Redundancy and failover** built in — automatic firewall failover, cellular ISP backup, and out-of-band remote management. - **AI-powered Meter Dashboard** for natural-language network management. Your Verkada deployment runs on the network. Let us run the network. **Call [(410) 858-4031](tel:4108584031) or [request a free Network as a Service assessment](/content/naas/index.html)** to see what NaaS would look like for your business. --- ## Want to Learn More About the Verkada Update? As an official **Verkada Gold Partner**, Blue Cap IT can help you take full advantage of every feature in this release — whether you’re evaluating the new third-generation bullet cameras, planning an AC43 controller deployment, or extending AI deterrence to your existing camera fleet. **Reach out to the Blue Cap IT Sales Team today** to discuss how these new capabilities can work for your organization: - **Phone:** [(410) 858-4031](tel:4108584031) - **Email:** [info@bluecapit.com](mailto:info@bluecapit.com) - **Online:** [Contact Us](/content/contact/index.html) - **Learn More:** [Explore All Verkada Products](/content/verkada/index.html)